Owner Dependency Assessment | Frontier Business Design

This assessment exists for one reason — to give you an honest look at where you are the bottleneck in your own business. No grades, no judgment. Just clarity.

Answer every question based on how your business actually operates today, not how you want it to operate or how you think it should. The more honest you are, the more useful your report will be.

Plan for about 20–25 minutes. Once you submit, you'll receive your personalized Owner Dependency Assessment report within 24 hours.

Let's start with the basics.

Full Name *

Email *

Business Name

Industry

Revenue Range

Employee Count

Clarity

These questions are about your vision, direction, and whether your organization has a clear path forward.

What is your revenue goal for the next 12 months, and do you have a specific plan to get there?

Beyond revenue, what does your organization look like 3 years from now — size, structure, and your role in it?

What is the single biggest thing currently preventing your business from growing?

When you make major decisions about the organization, what are you basing them on?

Can your team describe what success looks like for your organization this year without asking you?

How do you currently spend the majority of your working hours, and how does that compare to where you think your time should be spent?

What is the one problem in your organization that keeps coming back no matter how many times you address it?

Alignment

These questions are about your team — whether they know what they're supposed to do, own their results, and can operate without you holding everything together.

If you were unavailable for two weeks, what would break down in your organization and why?

How do you currently communicate priorities to your team — and how do you know they understand them?

When something doesn't get done or goes wrong, what typically happens next?

Do your employees know specifically what they are responsible for and how their performance is measured?

Who on your team can make decisions without coming to you first, and what kinds of decisions are those?

How do you currently handle an employee who is underperforming?

Describe your current meeting structure — how often does your team meet, and what do those meetings accomplish?

Execution

These questions are about whether your business runs on documented systems and repeatable processes, or whether it runs on your personal involvement and tribal knowledge.

When you look at your team honestly, who is driving results independently and who requires your involvement to get things done?

How does a new client go from saying yes to fully onboarded — walk me through what that process looks like today?

Are your core business processes written down anywhere, or do they live in your head and your team's heads?

When a client has a problem or complaint, what happens — and who handles it?

What part of your service delivery are you most personally involved in, and what would happen if you stepped away from it?

How do you currently ensure the quality of your work before it reaches the client?

What does your client experience look like between the time they sign and the time the engagement ends — is it consistent every time?

What is the most repetitive task in your organization that you or your team does manually that you haven't been able to systemize yet?

Profit

These questions are about your financial visibility as an operator — not at a CFO level, but whether you have enough clarity on your numbers to make smart decisions.

When you bring on a new employee, how do you train them and how long before they're operating independently?

Do you know your revenue, expenses, and profit margin off the top of your head right now — and how often are you looking at those numbers?

How do you currently price your services, and when did you last evaluate whether your pricing reflects the value you deliver?

Do you know which of your services or clients are the most profitable, and does that information influence how you sell?

What does your cash flow look like month to month — are you usually confident about what's coming in and going out, or does it feel unpredictable?

When you need to make a financial decision — hiring, investing in tools, taking on overhead — what does that decision-making process look like?

Do you have a budget or financial target you're actively managing against, or are you primarily reacting to your bank balance?

What is one financial problem in your organization that you know exists but haven't had the time or clarity to fully address?